Vicidial scratch installation in Centos 6.5 , with asterisk 1.8, latest dahdi and latest SVN version
(http://striker24x7.blogspot.de/2013/...-vicidial.html)
Stopping the Firewall
iptables -F service iptables save
Disabling the Selinux
vi /etc/selinux/config # This file controls the state of SELinux on the system. # SELINUX= can take one of these three values: # enforcing - SELinux security policy is enforced. # permissive - SELinux prints warnings instead of enforcing. # disabled - SELinux is fully disabled. SELINUX=disabled # SELINUXTYPE= type of policy in use. Possible values are: # targeted - Only targeted network daemons are protected. # strict - Full SELinux protection. SELINUXTYPE=targeted # SETLOCALDEFS= Check local definition changes SETLOCALDEFS=0
yum –y update reboot
Dependencies Installation :
yum install make patch gcc gcc-c++ subversion php php-devel php-gd gd-devel php-mbstring php-mcrypt php-imap php-ldap php-mysql php-odbc php-pear php-xml php-xmlrpc curl curl-devel perl-libwww-perl ImageMagick libxml2 libxml2-devel httpd libpcap libpcap-devel libnet ncurses ncurses-devel screen mysql-server mysql-devel ntp kernel* mutt glibc.i686
/etc/init.d/mysqld start mysql_secure_installation chkconfig mysqld on service mysqld stop cp /etc/my.cnf /etc/my.cnf.original echo "" > /etc/my.cnf vi /etc/my.cnf ; copy the below config to this file.
my.cnf:
[mysql.server] user = mysql #basedir = /var/lib [client] port = 3306 socket = /var/lib/mysql/mysql.sock [mysqld] datadir = /var/lib/mysql #tmpdir = /home/mysql_tmp socket = /var/lib/mysql/mysql.sock user = mysql old_passwords = 0 ft_min_word_len = 3 max_connections = 800 max_allowed_packet = 32M skip-external-locking log-error = /var/log/mysqld/mysqld.log query-cache-type = 1 query-cache-size = 32M long_query_time = 1 #slow_query_log = 1 #slow_query_log_file = /var/log/mysqld/slow-queries.log tmp_table_size = 128M table_cache = 1024 join_buffer_size = 1M key_buffer = 512M sort_buffer_size = 6M read_buffer_size = 4M read_rnd_buffer_size = 16M myisam_sort_buffer_size = 64M max_tmp_tables = 64 thread_cache_size = 8 thread_concurrency = 8 # If using replication, uncomment log-bin below #log-bin = mysql-bin [mysqldump] quick max_allowed_packet = 16M [mysql] no-auto-rehash [isamchk] key_buffer = 256M sort_buffer_size = 256M read_buffer = 2M write_buffer = 2M [myisamchk] key_buffer = 256M sort_buffer_size = 256M read_buffer = 2M write_buffer = 2M [mysqlhotcopy] interactive-timeout [mysqld_safe] #log-error = /var/log/mysqld/mysqld.log #pid-file = /var/run/mysqld/mysqld.pid
mkdir /var/log/mysqld mv /var/log/mysqld.log /var/log/mysqld/mysqld.log touch /var/log/mysqld/slow-queries.log chown -R mysql:mysql /var/log/mysqld service mysqld restart
Configure the system time and update it.
Customize the timezone. Take a look inside /usr/share/zoneinfo/ for all possible values.
rm /etc/localtime ln -sf /usr/share/zoneinfo/Asia/Kolkata /etc/localtime rdate -s nist1-ny.ustiming.org
yum install perl-CPAN yum install perl-YAML perl -MCPAN -e shell ; just press enter for all the questions.
You will then go through CPAN setup, just hit ENTER for most prompts except
for the mirrors list, you will want to select at least 4 mirrors
yes for manual configuration
enter for the next 18 prompts
for the "make install" option, it's a good idea to add UNINST=1
enter for the next 4 prompts
select your continent and country
select a few cpan mirrors
enter for the next 2 prompts
Once you see the cpan> prompt you can begin installing modules.
install CPAN::Meta::Requirements install CPAN reload cpan install YAML install MD5 install Digest::MD5 install Digest::SHA1 install readline install Bundle::CPAN reload cpan install DBI force install DBD::mysql install Net::Telnet install Time::HiRes install Net::Server install Switch install Mail::Sendmail install Unicode::Map install Jcode install Spreadsheet::WriteExcel install OLE::Storage_Lite install Proc::ProcessTable install IO::Scalar install Spreadsheet::ParseExcel install Curses install Getopt::Long install Net::Domain install Term::ReadKey install Term::ANSIColor install Spreadsheet::XLSX install Spreadsheet::Read install LWP::UserAgent install HTML::Entities install HTML::Strip install HTML::FormatText install HTML::TreeBuilder install Time::Local install MIME::Decoder install Mail::POP3Client install Mail::IMAPClient install Mail::Message install IO::Socket::SSL install MIME::Base64 install MIME::QuotedPrint install Crypt::Eksblowfish::Bcrypt quit
In the end, I usually run all these commands once again to make sure its all installed. and make sure you get following output for each module
cpan> install Mail::Message
Mail::Message is up to date (2.115).
cpan> install MIME::QuotedPrint
MIME::QuotedPrint is up to date (3.13).
NOTE: Do NOT use the 0.09 or any newer version, they do not work with ViciDial.
cd /usr/src wget http://download.vicidial.com/required-apps/asterisk-perl-0.08.tar.gz tar -zxf asterisk-perl-0.08.tar.gz cd asterisk-perl-0.08 perl Makefile.PL make all make install
Next, you will download, compile and install the following software.
LAME:
LAME is an MP3 encoder used to convert audio files from WAV to MP3. Some prefer GSM usually, but others have standardized on MP3 so you would need this utility to be loaded to use that option.
cd /usr/src wget http://downloads.sourceforge.net/project/lame/lame/3.99/lame-3.99.5.tar.gz tar -zxf lame-3.99.5.tar.gz cd lame-3.99.5 ./configure make make install
SOX:
SoX is a cross-platform command line utility that can convert various formats of computer audio files in to other formats.
cd /usr/src wget http://downloads.sourceforge.net/project/sox/sox/14.4.1/sox-14.4.1.tar.gz tar -zxf sox-14.4.1.tar.gz cd sox-14.4.1 ./configure make -s make install
TTYLOAD:
ttyload is a simple terminal application that shows the processor load in a graphical time-based scrolling graph. I use it to view how loaded the system is and it visualizes load spikes very well.
cd /usr/src wget http://download.vicidial.com/required-apps/ttyload-0.5.tar.gz tar -xvzf ttyload-0.5.tar.gz cd ttyload-0.5 nano ttyload.h insert this #include directive just above the #define directives, then save and close the ttyload.h file #include <time.h> make ln -s /usr/src/ttyload-0.5/ttyload /usr/bin/ttyload
IFTOP:
iftop is a good console bandwidth visualization tool that shows you active connections, where they are going to/from and how much of your precious bandwidth they are using.
cd /usr/src wget http://www.ex-parrot.com/~pdw/iftop/download/iftop-0.17.tar.gz tar -zxf iftop-0.17.tar.gz cd iftop-0.17 ./configure make make install
MTOP:
mtop is a great utility for real-time monitoring of mysql and the queries that are running in it.
Note: the root mysql password must be blank before installing this
cd /usr/src wget http://download.vicidial.com/required-apps/mtop-0.6.6.tar.gz tar -zxf mtop-0.6.6.tar.gz cd mtop-0.6.6 perl Makefile.PL make make install
MYTOP:
mytop is is an optional utility for monitoring the threads and overall performance of mysql
Note: the root mysql password must be blank before installing this
cd /usr/src wget http://jeremy.zawodny.com/mysql/mytop/mytop-1.6.tar.gz tar -zxf mytop-1.6.tar.gz cd mytop-1.6 perl Makefile.PL make make test make install
HTOP:
htop is an interactive process viewer for Linux
cd /usr/src wget http://downloads.sourceforge.net/project/htop/htop/1.0.2/htop-1.0.2.tar.gz tar -zxf htop-1.0.2.tar.gz cd htop-1.0.2 ./configure make make install
SIPSAK:
sipsak is an optional utility that VICIDIAL can use to send messages to an agent's SIP-based phone(like the Snom 320) to display text on their LCD screen.
cd /usr/src wget http://download.vicidial.com/required-apps/sipsak-0.9.6-1.tar.gz tar -zxf sipsak-0.9.6-1.tar.gz cd sipsak-0.9.6 ./configure make make install /usr/local/bin/sipsak --version
PLOTICUS:
ploticus is a free graph creation package that allows you to create line graphs within PNG files simply by creating a config file and a data file. ViciDial uses this package to generate server performance graphs that can be displayed real-time within the ViciDial reports page.
cd /usr/src wget http://downloads.sourceforge.net/project/ploticus/ploticus/2.42/ploticus242_src.tar.gz tar -zxf ploticus242_src.tar.gz cd ploticus242/src/ make clean make make install mkdir -p /var/www/html/vicidial/ploticus/ cp pl /var/www/html/vicidial/ploticus/
eAccelerator :
cd /usr/src wget http://downloads.sourceforge.net/project/eaccelerator/eaccelerator/eAccelerator%200.9.6.1/eaccelerator-0.9.6.1.zip unzip eaccelerator-0.9.6.1.zip cd eaccelerator-0.9.6.1 export PHP_PREFIX="/usr" $PHP_PREFIX/bin/phpize ./configure --enable-eaccelerator=shared --with-php-config=$PHP_PREFIX/bin/php-config make make install
vi /etc/php.ini Change the following values in your php.ini file. Customize the date.timezone so you don't end up with a bunch of php errors complaining about it not being defined.
php.ini:
error_reporting = E_ALL & ~E_NOTICE memory_limit = 48M short_open_tag = On max_execution_time = 330 max_input_time = 360 post_max_size = 48M upload_max_filesize = 42M default_socket_timeout = 360 date.timezone = Asia/Kolkata
Add the following lines to the dynamic extensions section of php.ini:
Note: For CentOS 32-bit, use this below: zend_extension="/usr/lib/php/modules/eaccelerator.so"
php.ini:
;Dynamic Extensions zend_extension="/usr/lib64/php/modules/eaccelerator.so" ;For CentOS 32-bit: zend_extension="/usr/lib/php/modules/eaccelerator.so" eaccelerator.shm_size="48" eaccelerator.cache_dir="/tmp/eaccelerator" eaccelerator.enable="1" eaccelerator.optimizer="1" eaccelerator.check_mtime="1" eaccelerator.debug="0" eaccelerator.filter="" eaccelerator.shm_max="0" eaccelerator.shm_ttl="0" eaccelerator.shm_prune_period="0" eaccelerator.shm_only="0" eaccelerator.compress="1" eaccelerator.compress_level="9"
mkdir /tmp/eaccelerator
chmod 0777 /tmp/eaccelerator
php –v
vi /etc/httpd/conf/httpd.conf
To disable logging, change:
CustomLog logs/access_log common to this: CustomLog /dev/null common
Alias /RECORDINGS/ "/var/spool/asterisk/monitorDONE/" <Directory "/var/spool/asterisk/monitorDONE"> Options Indexes MultiViews AllowOverride None Order allow,deny Allow from all <files *.mp3> Forcetype application/forcedownload </files> </Directory>
Restart the Apache web server to apply the changes
service httpd restart chkconfig httpd on
Any time you upgrade the Linux kernel you must recompile/install dahdi for the new kernel.
Asterisk must be compiled with dahdi support.
Note: The install MUST be done in the following order:
Minor note: dahdi-linux-complete-current.tar.gz and libpri-1.4-current.tar.gz may contain an updated version than what I am currently using, therefore the directory names may be different than shown below.
mkdir /usr/src/asterisk cd /usr/src/asterisk wget http://downloads.vicidial.com/required-apps/asterisk-1.8.23.0-vici.tar.gz wget http://downloads.asterisk.org/pub/telephony/dahdi-linux-complete/dahdi-linux-complete-current.tar.gz wget http://downloads.asterisk.org/pub/telephony/libpri/libpri-1.4-current.tar.gz tar -zxf asterisk-1.8.23.0-vici.tar.gz tar -zxf dahdi-linux-complete-current.tar.gz tar -zxf libpri-1.4-current.tar.gz cd ../dahdi-linux-complete-2.9.1.1+2.9.1 make clean make all make install make config cd ../../libpri-1.4.15 make clean make make install cd ../asterisk-1.8.23.0 ./configure make clean make make install make samples cp /usr/src/asterisk/asterisk-1.8.23.0/contrib/init.d/rc.redhat.asterisk /etc/init.d/asterisk chkconfig asterisk on
service dahdi restart chkconfig dahdi on modprobe dahdi
Download the audio files
cd /usr/src wget http://downloads.digium.com/pub/telephony/sounds/asterisk-core-sounds-en-ulaw-current.tar.gz wget http://downloads.digium.com/pub/telephony/sounds/asterisk-core-sounds-en-wav-current.tar.gz wget http://downloads.digium.com/pub/telephony/sounds/asterisk-core-sounds-en-gsm-current.tar.gz wget http://downloads.digium.com/pub/telephony/sounds/asterisk-extra-sounds-en-ulaw-current.tar.gz wget http://downloads.digium.com/pub/telephony/sounds/asterisk-extra-sounds-en-wav-current.tar.gz wget http://downloads.digium.com/pub/telephony/sounds/asterisk-extra-sounds-en-gsm-current.tar.gz wget http://downloads.asterisk.org/pub/telephony/sounds/asterisk-moh-opsound-gsm-current.tar.gz wget http://downloads.asterisk.org/pub/telephony/sounds/asterisk-moh-opsound-ulaw-current.tar.gz wget http://downloads.asterisk.org/pub/telephony/sounds/asterisk-moh-opsound-wav-current.tar.gz
Place the audio files in their proper places
cd /var/lib/asterisk/sounds tar -zxf /usr/src/asterisk-core-sounds-en-gsm-current.tar.gz tar -zxf /usr/src/asterisk-core-sounds-en-ulaw-current.tar.gz tar -zxf /usr/src/asterisk-core-sounds-en-wav-current.tar.gz tar -zxf /usr/src/asterisk-extra-sounds-en-gsm-current.tar.gz tar -zxf /usr/src/asterisk-extra-sounds-en-ulaw-current.tar.gz tar -zxf /usr/src/asterisk-extra-sounds-en-wav-current.tar.gz mkdir /var/lib/asterisk/mohmp3 mkdir /var/lib/asterisk/quiet-mp3 ln -s /var/lib/asterisk/mohmp3 /var/lib/asterisk/default cd /var/lib/asterisk/mohmp3 tar -zxf /usr/src/asterisk-moh-opsound-gsm-current.tar.gz tar -zxf /usr/src/asterisk-moh-opsound-ulaw-current.tar.gz tar -zxf /usr/src/asterisk-moh-opsound-wav-current.tar.gz rm -f CHANGES* rm -f LICENSE* rm -f CREDITS* cd /var/lib/asterisk/moh rm -f CHANGES* rm -f LICENSE* rm -f CREDITS* cd /var/lib/asterisk/sounds rm -f CHANGES* rm -f LICENSE* rm -f CREDITS* cd /var/lib/asterisk/quiet-mp3 sox ../mohmp3/macroform-cold_day.wav macroform-cold_day.wav vol 0.25 sox ../mohmp3/macroform-cold_day.gsm macroform-cold_day.gsm vol 0.25 sox -t ul -r 8000 -c 1 ../mohmp3/macroform-cold_day.ulaw -t ul macroform-cold_day.ulaw vol 0.25 sox ../mohmp3/macroform-robot_dity.wav macroform-robot_dity.wav vol 0.25 sox ../mohmp3/macroform-robot_dity.gsm macroform-robot_dity.gsm vol 0.25 sox -t ul -r 8000 -c 1 ../mohmp3/macroform-robot_dity.ulaw -t ul macroform-robot_dity.ulaw vol 0.25 sox ../mohmp3/macroform-the_simplicity.wav macroform-the_simplicity.wav vol 0.25 sox ../mohmp3/macroform-the_simplicity.gsm macroform-the_simplicity.gsm vol 0.25 sox -t ul -r 8000 -c 1 ../mohmp3/macroform-the_simplicity.ulaw -t ul macroform-the_simplicity.ulaw vol 0.25 sox ../mohmp3/reno_project-system.wav reno_project-system.wav vol 0.25 sox ../mohmp3/reno_project-system.gsm reno_project-system.gsm vol 0.25 sox -t ul -r 8000 -c 1 ../mohmp3/reno_project-system.ulaw -t ul reno_project-system.ulaw vol 0.25 sox ../mohmp3/manolo_camp-morning_coffee.wav manolo_camp-morning_coffee.wav vol 0.25 sox ../mohmp3/manolo_camp-morning_coffee.gsm manolo_camp-morning_coffee.gsm vol 0.25 sox -t ul -r 8000 -c 1 ../mohmp3/manolo_camp-morning_coffee.ulaw -t ul manolo_camp-morning_coffee.ulaw vol 0.25
First, login to mysql to create the database, add a couple users and assign privileges.
mysql -u root –p
Enter these MySQL commands:
CREATE DATABASE `asterisk` DEFAULT CHARACTER SET utf8 COLLATE utf8_unicode_ci; CREATE USER 'cron'@'localhost' IDENTIFIED BY '1234'; GRANT SELECT,INSERT,UPDATE,DELETE,LOCK TABLES on asterisk.* TO cron@'%' IDENTIFIED BY '1234'; GRANT SELECT,INSERT,UPDATE,DELETE,LOCK TABLES on asterisk.* TO cron@localhost IDENTIFIED BY '1234'; GRANT RELOAD ON *.* TO cron@'%'; GRANT RELOAD ON *.* TO cron@localhost; flush privileges; quit
I am going to install the latest 2.x SVN trunk which happens to be version 2.8 at the time of writing this guide
mkdir /usr/src/astguiclient cd /usr/src/astguiclient svn checkout svn://svn.eflo.net:3690/agc_2-X/trunk cd trunk perl install.pl
You will have to define various things like IP address of the server
It will also ask you where is the web root, use /var/www/html
Leave the other login settings as-is unless you already know how to update the database and other asterisk config files.
Login to mysql to run some commands
mysql -u root -p Enter these MySQL commands: mysql>SET GLOBAL connect_timeout=60; mysql>use asterisk; mysql>\. /usr/src/astguiclient/trunk/extras/MySQL_AST_CREATE_tables.sql mysql>\. /usr/src/astguiclient/trunk/extras/first_server_install.sql mysql>\. /usr/src/astguiclient/trunk/extras/sip-iax_phones.sql mysql>quit
In the Linux terminal, enter these commands
/usr/share/astguiclient /ADMIN_area_code_populate.pl
Make several entries in the rc.local of your system.
vi /etc/rc.d/rc.local
On a new system I just overwrite the file with the following:
rc.local:
#!/bin/sh # # This script will be executed *after* all the other init scripts. # You can put your own initialization stuff in here if you don't # want to do the full Sys V style init stuff. touch /var/lock/subsys/local # OPTIONAL enable ip_relay(for same-machine trunking and blind monitoring) /usr/share/astguiclient/ip_relay/relay_control start 2>/dev/null 1>&2 # Disable console blanking and powersaving /usr/bin/setterm -blank /usr/bin/setterm -powersave off /usr/bin/setterm -powerdown ### start up the MySQL server /etc/init.d/mysqld start ### start up the apache web server /etc/init.d/httpd start ### roll the Asterisk logs upon reboot /usr/share/astguiclient/ADMIN_restart_roll_logs.pl ### clear the server-related records from the database /usr/share/astguiclient/AST_reset_mysql_vars.pl ### load dahdi drivers modprobe dahdi /usr/sbin/dahdi_cfg -vvvvvvvvvvvvv ### sleep for 20 seconds before launching Asterisk sleep 20 ### start up asterisk /usr/share/astguiclient/start_asterisk_boot.pl
Make several entries in the crontab of your system:
crontab –e
Crontab:
### recording mixing/compressing/ftping scripts #0,3,6,9,12,15,18,21,24,27,30,33,36,39,42,45,48,51,54,57 * * * * /usr/share/astguiclient/AST_CRON_audio_1_move_mix.pl 0,3,6,9,12,15,18,21,24,27,30,33,36,39,42,45,48,51,54,57 * * * * /usr/share/astguiclient/AST_CRON_audio_1_move_mix.pl --MIX 0,3,6,9,12,15,18,21,24,27,30,33,36,39,42,45,48,51,54,57 * * * * /usr/share/astguiclient/AST_CRON_audio_1_move_VDonly.pl 1,4,7,10,13,16,19,22,25,28,31,34,37,40,43,46,49,52,55,58 * * * * /usr/share/astguiclient/AST_CRON_audio_2_compress.pl –-MP3 #2,5,8,11,14,17,20,23,26,29,32,35,38,41,44,47,50,53,56,59 * * * * /usr/share/astguiclient/AST_CRON_audio_3_ftp.pl --GSM ### keepalive script for astguiclient processes * * * * * /usr/share/astguiclient/ADMIN_keepalive_ALL.pl --cu3way ### kill Hangup script for Asterisk updaters * * * * * /usr/share/astguiclient/AST_manager_kill_hung_congested.pl ### updater for voicemail * * * * * /usr/share/astguiclient/AST_vm_update.pl ### updater for conference validator * * * * * /usr/share/astguiclient/AST_conf_update.pl ### flush queue DB table every hour for entries older than 1 hour 11 * * * * /usr/share/astguiclient/AST_flush_DBqueue.pl -q ### fix the vicidial_agent_log once every hour and the full day run at night 33 * * * * /usr/share/astguiclient/AST_cleanup_agent_log.pl 50 0 * * * /usr/share/astguiclient/AST_cleanup_agent_log.pl --last-24hours ## uncomment below if using QueueMetrics #*/5 * * * * /usr/share/astguiclient/AST_cleanup_agent_log.pl --only-qm-live-call-check ## uncomment below if using Vtiger #1 1 * * * /usr/share/astguiclient/Vtiger_optimize_all_tables.pl --quiet ### updater for VICIDIAL hopper * * * * * /usr/share/astguiclient/AST_VDhopper.pl -q ### adjust the GMT offset for the leads in the vicidial_list table 1 1,7 * * * /usr/share/astguiclient/ADMIN_adjust_GMTnow_on_leads.pl --debug ### reset several temporary-info tables in the database 2 1 * * * /usr/share/astguiclient/AST_reset_mysql_vars.pl ### optimize the database tables within the asterisk database 3 1 * * * /usr/share/astguiclient/AST_DB_optimize.pl ## adjust time on the server with ntp 30 * * * * /usr/sbin/ntpdate -u pool.ntp.org 2>/dev/null 1>&2 ### VICIDIAL agent time log weekly and daily summary report generation 2 0 * * 0 /usr/share/astguiclient/AST_agent_week.pl 22 0 * * * /usr/share/astguiclient/AST_agent_day.pl ### VICIDIAL campaign export scripts (OPTIONAL) #32 0 * * * /usr/share/astguiclient/AST_VDsales_export.pl #42 0 * * * /usr/share/astguiclient/AST_sourceID_summary_export.pl ### remove old recordings more than 7 days old #24 0 * * * /usr/bin/find /var/spool/asterisk/monitorDONE -maxdepth 2 -type f -mtime +7 -print | xargs rm -f ### roll logs monthly on high-volume dialing systems #30 1 1 * * /usr/share/astguiclient/ADMIN_archive_log_tables.pl ### remove old vicidial logs and asterisk logs more than 2 days old 28 0 * * * /usr/bin/find /var/log/astguiclient -maxdepth 1 -type f -mtime +2 -print | xargs rm -f 29 0 * * * /usr/bin/find /var/log/asterisk -maxdepth 3 -type f -mtime +2 -print | xargs rm -f 30 0 * * * /usr/bin/find / -maxdepth 1 -name "screenlog.0*" -mtime +4 -print | xargs rm -f ### cleanup of the scheduled callback records 25 0 * * * /usr/share/astguiclient/AST_DB_dead_cb_purge.pl --purge-non-cb -q ### GMT adjust script - uncomment to enable #45 0 * * * /usr/share/astguiclient/ADMIN_adjust_GMTnow_on_leads.pl --list-settings ### Dialer Inventory Report 1 7 * * * /usr/share/astguiclient/AST_dialer_inventory_snapshot.pl -q --override-24hours ### inbound email parser * * * * * /usr/share/astguiclient/AST_inbound_email_parser.pl
Run this perl script to update the server_ip fields in the asterisk tables (copy the command as- it is)
/usr/share/astguiclient/ADMIN_update_server_ip.pl --old-server_ip=10.10.10.15
Update music on hold configuration
vi /etc/asterisk/musiconhold.conf ; remove the word old
musiconhold.conf:
; ; Music on Hold -- Sample Configuration ; [default] mode=files directory=/var/lib/asterisk/mohmp3 [quiet] mode=files directory=/var/lib/asterisk/quiet-mp3 #include musiconhold-vicidial.conf
Lastly, reboot the machine
reboot
After reboot, check your logs for any errors, make sure asterisk is up and running.
Be proactive and look for problems before you start configuring vicidial.
Run these commands to view log files:
tail -f -n 50 /var/log/asterisk/messages
tail -f -n 50 /var/log/messages
more /var/log/dmesg
tail -f -n 40 /etc/httpd/logs/error_log
tail -f -n 40 /var/log/maillog
tail -f -n 40 /var/log/cron
Run this command:
screen -ls
The output should look similar to this: 9or 10 sockets
There are screens on: 2307.ASTVDauto (Detached) 2147.astshell20140626063212 (Detached) 2105.ASTVDadapt (Detached) 2304.ASTlisten (Detached) 2301.ASTsend (Detached) 2153.asterisk (Detached) 2109.ASTconf3way (Detached) 2107.ASTfastlog (Detached) 2310.ASTVDremote (Detached) 2298.ASTupdate (Detached) 10 Sockets in /var/run/screen/S-root.
Login to vicidial and configure it.
Add users, campaigns, in-group, DID's, server, etc....
Go to: http://youripaddress/vicidial/admin.php
The default username is: 6666 and the password is: 1234
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