Voicemail 設置

    說明

    A2Billing 預設安裝時是不支援 Voicemail 功能的,本篇將提供在 A2B 新增 Voicemail 功能的教學。

    功能目的:當 A2B 使用了 DID 電話轉接服務時,如果電話不通或無人接聽時,Caller 可以自動進入語音信箱作錄音留言。

    系統設置

    系統環境:

    • Linux
    • PIAF
    • A2Billing
    方法一:使用 voicemail.conf

    特點:

    • 容易設定且不容易影響原有的系統環境。
    • 缺點是 voicemail.conf 必須手動更新,只要新增或刪除 customer 時就會需要作更新。
    • 透過 Customer 的設定啟動/關閉 voicemail。
       

    需要修改以下檔案:

    1. /etc/asterisk/voicemail.conf
    2. /var/www/html/common/lib/common.defines.php
    3. /var/www/html/A2Billing_UI/Public/form_data/FG_var_card.inc
    4. /var/lib/asterisk/agi-bin/lib/Class.A2Billing.php

     

    voicemail.conf:

    [general]
    ...
    ...
    sendvoicemail=yes ; Allow the user to compose and send a voicemail while inside
                      ; VoiceMailMain() [option 5 from mailbox's advanced menu].
                      ; If set to 'no', option 5 will not be listed.
    searchcontexts=yes      ; Current default behavior is to search only the default context
                            ; if one is not specified.  The older behavior was to search all contexts. 
    ...
    [default]
    ...
    ...
    [a2b]
    7008374947 => 7008374947,A Lang,your@email.com
    

    TIPs:

    your@email.com 當有留言時,系統會自動寄出通知。

    檢查 voicemail 設定,可以使用指令 asterisk -rx "voicemail show users"。

    common.defines.php:

    ...
    // VOICEMAIL
    define ("ACT_VOICEMAIL", true); 
    ...
    

     

    FG_var_card.inc:
    註:A2B-1.9.4 已經內建有這些程式碼

    reference to undefined name 'syntax' Exception of type 'MindTouch.Deki.Script.Runtime.DekiScriptUndefinedNameException' was thrown. (click for details)

    TIPs:

    修改了 common.defines.php & FG_var_card.inc 以後,在管理介面 > Customer 會多二個項目,PERMITTED VOICEMAIL, ACTIVE VOICEMAIL SERVICE,必須設定為 YES。

    Class.A2Billing.php:

    reference to undefined name 'syntax' Exception of type 'MindTouch.Deki.Script.Runtime.DekiScriptUndefinedNameException' was thrown. (click for details)

    TIPs:

    - 如果是 DID 轉接後的語音留言,必須修改 function call_did;如果是 sip friend 則要修改 function call_sip_iax_buddy。

    - 啟動 voicemail 的指令格式是 exec(Voicemail, XXXXXX@a2b,s)
    XXXXXX  帳戶號碼,a2b 必須對應 voicemail.conf 的 context 名稱,功能參數 ,s 可換成 ,u,如果是 asterisk 1.4 必須改成 |s。

    FAQ

    Q: 出現下列錯誤訊息 No entry in voicemail config file for '7008374947'

    [2012-05-15 15:37:41] VERBOSE[22332] res_agi.c:  a2billing.php,2,did: file:Class.A2Billing.php - line:1424 - uniqueid:1337067450.40 - [STATUS] CHANNEL (CONGESTION) - GOTO VOICEMAIL (7008374947)
    [2012-05-15 15:37:41] VERBOSE[22332] res_agi.c:     -- AGI Script Executing Application: (VoiceMail) Options: (7008374947@a2b,s)
    [2012-05-15 15:37:41] WARNING[22332] app_voicemail.c: No entry in voicemail config file for '7008374947'

    Ans:檢查 voicemail.conf,是否有 searchcontexts=yes。註:目錄 /var/spool/asterisk/voicemail/a2b/XXXXXX 不需要手動建立,Asterisk 會自動產生。

    Q: 出現錯誤訊息 No entry in voicemail config file for '7008374947,s'

    Ans:檢查 Class.A2Billing.php,啟動 voicemail 的格式是否有包含 context

    exec(Voicemail, XXXXXX@a2b,s)
    

     

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     Adding_voicemail_to_A2Billing.zip
    另一種作法
    13.89 KB17:28, 8 May 2012alang動作
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